Frequently Asked Questions

Delivery

Which cities do you deliver to?
We deliver flowers all over Bulgaria. Major cities have same-day delivery if ordered by a certain time.

How long does delivery take?
For orders placed by 2:00 PM, delivery is made on the same day. For later orders, delivery is on the next business day.

How much does delivery cost?
The delivery cost depends on the location and is calculated automatically when ordering.

Orders

How can I place an order?
You can order directly from our website by selecting the desired bouquet and filling in the delivery details.

Can I change my order?
Yes, you can change your order by contacting us as soon as possible after placing it.

Do you accept special requests?
Yes, we accept special requests for unique bouquets and arrangements. Contact us for more information.

Payment

What payment methods do you accept?
We accept payment by debit and credit cards, bank transfer and cash on delivery.

Is online payment secure?
Yes, all online transactions are secure and encrypted.

Flower care

How do I keep flowers fresh longer?
Change the water daily, trim the stems to 2-3 cm, and keep the bouquet away from direct sunlight and heat.

How long do flowers last?
With proper care, most bouquets last between 5 and 10 days, depending on the type of flowers.